Service Cancellation and Refund Policy
At Enacose LLC, we are committed to providing high-quality professional services and ensuring client satisfaction.
Cancellation Before Service Delivery
Clients may cancel a service request before the work has commenced. In such cases, a full refund may be issued, excluding any administrative or processing fees already incurred.
Cancellation After Work Has Started
If a project or service has already begun, refunds will be evaluated based on the amount of work completed at the time of cancellation.
0%–25% of the work completed: Up to 75% refund.
26%–50% of the work completed: Up to 50% refund.
More than 50% of the work completed: No refund will generally be provided.
Non-Refundable Services
The following services are non-refundable once delivered or substantially completed:
Consulting and advisory services
Business strategy development
Market research and sourcing reports
Import and export support services
Customized documents, proposals, or business plans
Any service specifically tailored to the client’s requirements
Client Satisfaction
If you are not satisfied with our services, please contact us immediately. We will make reasonable efforts to address your concerns and find an appropriate solution.
Refund Processing
Approved refunds will be processed within 7 to 14 business days, depending on your original payment method and financial institution.
How to Request a Refund
To request a cancellation or refund, please contact us:
Email: contact@enacosellc.com
Company: Enacose LLC
Please include:
Your full name
Service purchased
Invoice or order number (if applicable)
Reason for the refund request
Contact Us
If you have any questions regarding this Refund Policy, please contact us at: Enacose LLC
Email: contact@enacosellc.com
Thank you for choosing Enacose LLC. We value your trust and strive to deliver professional services that support your growth and success.